
Formal and Bridal Collection Order Process
Made-to-Order Dresses
For a bespoke formal or wedding dress maid to your measurements:
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Select a Dress – Choose from our catalog or message us to request design modifications.
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Pre-Order – Click the Pre-Order (Made to Order) button to initiate your order.
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Send Your Measurements – Provide your exact measurements. If needed, we may request additional measurements for accuracy. This step is critical to ensure proper fit. Made-to-order items cannot be returned/refunded due to measurements.
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Please note: Dresses are made to your measurements without an in-person fitting. Some styles may require final adjustments by a local tailor, so please budget accordingly.
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Production Timeline – Made-to-order dresses take approximately 4 to 16+ weeks (plus shipping time), depending on design complexity and production workload. If you need a rush order, please contact us before placing your order.
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Order Tracking – Once your dress has been shipped, you will receive a tracking number.
Design Modifications
You can personalize your dress with custom features such as:
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Adding straps
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Extending the train
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Adding a skirt slit
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And more!
Additional fees apply for modification​s. Pricing will be discussed before order confirmation.
Shipping & International Orders
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Standard and expedited shipping options are available.
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For international orders, please check your country’s customs regulations before purchasing.
For any questions, feel free to contact us. We look forward to creating your perfect dress!